Solutions Architect

We are seeking a Solutions Architect who can combine technical expertise with strong client-facing leadership to design and deliver marketing-technology solutions that drive measurable patient acquisition and retention. This position blends technical architecture, project management, and client partnership responsibilities.

• Lead client initiatives from scoping to delivery — manage timelines, dependencies, and communications to ensure deadlines are consistently met.
• Design, implement, and optimize workflows within Go HighLevel, with a focus on CRM, marketing automation, and attribution.
• Partner in pre-sales conversations as the technical authority, helping translate business needs into scalable solutions and setting realistic implementation timelines.
• Support campaign tracking and attribution models, ensuring clients can measure ROI across digital channels.
• Collaborate with marketing teams to configure and optimize Facebook Ads and Google Ads campaigns, ensuring proper tracking and attribution.
• Oversee telephony/VoIP configurations — including call routing, integrations, and troubleshooting — to ensure seamless client communication systems.
• Ensure compliance with healthcare industry regulations (HIPAA) in all configurations and data flows.
• Document architectures, processes, and deliverables for internal teams and clients, ensuring clarity and accountability.

• 3+ years of experience in solutions architecture, CRM/marketing automation, or technical consulting roles.
• Hands-on expertise with Go HighLevel (GHL), including workflow design, automation, and integrations.
• Strong knowledge of marketing attribution models and analytics tools.
• Proficiency with Facebook Ads Manager and Google Ads.
• Experience configuring and troubleshooting VoIP/telephony solutions.
• Knowledge of API integrations and webhooks.
• Proven ability to manage multiple client projects simultaneously, balancing technical delivery with deadline accountability.
• Excellent problem-solving, communication, and stakeholder management skills.

• Familiarity with HIPAA compliance in digital systems.
• Hands-on experience with project management and client delivery platforms such as Rocketlane, Monday.com, Asana, or equivalent.
• Exposure to leading CRM/marketing platforms such as Salesforce or HubSpot.
• Background in professional services methodologies (Agile, sprint planning, or structured implementation frameworks).

• Remote-first role
• Salary range: $45,000–$52,500

This role is equal parts technical architect, project manager, and client partner, requiring strong communication and stakeholder leadership throughout the engagement lifecycle. A key expectation is translating business needs into scalable solutions for non-technical stakeholders.